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Privacy Policy

 

Cosyharmoni (hereinafter referred to as “we”) is committed to protecting your privacy and providing transparency about how personal information is collected, used, stored, and shared when you visit or make purchases through our online store.

1. Scope of this policy

This Privacy Policy applies to all visitors, customers, and users interacting with our store online, including browsing, placing orders, subscribing to updates, and communicating with our support team.

2. Information collection and technology

We collect personal information you provide directly, such as contact details and payment information. Additionally, our website may use cookies and similar technologies to enhance functionality, monitor usage, and improve user experience. Cookies are only activated with user consent.

3. Use and sharing of information

Collected data is used for purposes including:

  • Processing orders and delivering purchased services

  • Responding to inquiries and providing customer support

  • Improving our store’s services and website usability

  • Detecting and preventing fraud or unauthorized activity

We do not sell personal data. Information may be shared only with parties essential for order fulfillment, payment processing, or regulatory compliance.

4. Data storage and Cookies

All personal data and cookies are stored securely. Users are informed of cookies during their visit and are required to provide consent for their use. Data retention aligns with the purpose for which the data was collected.

5. User rights

You have the right to:

  • Access your personal information

  • Request correction or update of inaccurate data

  • Request deletion of your data when appropriate

  • Withdraw previously given consent

Requests can be submitted through our contact details below.

6. Legal basis for data processing (GDPR Policy)

We process data based on GDPR principles as follows:

  • Performance of contract: Processing orders and delivering purchased services.

  • Explicit consent: For newsletter subscriptions and communications.

  • Legal obligations: For tax, accounting, and regulatory purposes.

  • Legitimate interests: Improving user experience and preventing fraud.

7. Additional privacy measures

  • Our store monitors security continuously and updates safeguards to protect personal data.

  • Users may manage communication preferences at any time.

  • Personal information is not shared for unrelated purposes.

8. Contact information

If you have questions regarding your privacy, data use, or GDPR rights, contact our support team:

E-mail: assist@cosyharmoni.com

Phone: +1 (412) 225-5748

Address: 108 RAE CIR, EASLEY, SC 29642-1165, US

Opening Hours: Monday to Friday, 10:30 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)